Need to Return a product?

To return a product at Greenskeeper, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at customer service@greenskeeper .com, or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:

By phone: 1-800-521-2601
Monday - Friday: 6 a.m. - 4 p.m. PT
Saturday: 8 a.m. - 2 p.m. PT
By e-mail: service@greenskeeper.com

We'll need the following information to authorize your return:

- Customer name
- Invoice number
- Item part number(s)
- Nature of the problem

In general, Greenskeeper accepts returns on merchandise from select manufacturers within 30 days. However, Greenskeeper reserves the right to authorize product returns beyond 30 days from the invoice date. If the product is accepted after 30 days, credit will be issued toward one of the following:

FUTURE PRODUCT PURCHASES

A FULL REFUND

ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Greenskeeper on returned items, and Greenskeeper will pay the shipping charges on the replacement or exchanged item(s). going back.

SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW:

• GREENSKEEPER
  2180 AGATE COURT
  SIMI VALLEY, CALIFORNIA
  USA
  93065

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Greenskeeper discretion. Please be aware that specific manufacturers have more restrictive return policies.

Items returned must be unused, in saleable condition and in their unopened original packaging. All returns are subject to a 10% re-stocking
fee in addition to return freight. Credit will not be issued for damaged
items

Special order (non-stock) item(s) are returnable within 14 days of invoice,
with a 25% re-stocking fee.
All return freight charges are to be paid by the customer.

Custom items are not returnable.